Frequently Asked Questions

Please read our FAQ before sending us a message.

The shipping charges are broken down into Australian and International delivery rates. Aussies will pay a flat rate per order of $10.55 and all our o/seas clients will pay a flat $15.00AUS rate.
Sure! Call Offroad Cartel on (07) 4930 2245 and one of our staff will help you out with a phone order.
We accept paypal for all of our online orders. Through Paypal, you will be given the option to pay with your credit card - even without holding a current Paypal account.
We process all orders within 48 hours of receiving. We ONLY ship Australia wide orders in Express post bags with all Australian shipments taking around 10 business days or less to arrive (more then often three days will see you wearing our swag). International orders will take longer.
After paying for your order, we will email you straight away with confirmation. Once we ship the order off, we'll send you another email telling you that it's underway. You can always check up on your order by logging into your account on our website.
We will email you an invoice as soon as you make an order and payment is successful. You can also download your invoice through your account on the website.

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